Certification Team

CBATI Program Coordinator

Claire Goyer, CBATI-KSA, BA (Hons.), PG Dip., HND

As the CBATI Program Coordinator, Claire  is involved in a wide range of requests relating to BAT: CBATI applicationsBAT seminars and general communication on all things CBATI-related.

Claire is responsible for ensuring the CBATI applicants’  Assessments are thoroughly evaluated and handles communication channels during the process. Her role within the BAT organization also includes helping participants’ with the certification courses and there’s a high probability you will find her hosting  a CBATI  required course online.

Claire started her BAT journey after volunteering at my first UK seminar and “falling in love” with what was then BAT 1.0.  As a baby trainer and the owner of a progressively ethical pet shop, BAT fit perfectly with Claire’s mission statements and as she started to learn more about BAT, she began to assist me in Instructors Courses all over Europe.

Having been diagnosed with Multiple Sclerosis in 2014, Claire began to reduce her client facing hours and started working more in the Administration side. In addition to her role as the CBATI Program Coordinator, Claire is also my Academy Administrator.

Having sold her shop, Claire now lives on the Costa del Sol in Spain with her partner Adam, Oliver the Grand Basset Griffon Vendeen, Juno the Barbado de Terceira, Mr. Stripe the Tabby Cat, and Princess Sophia Bandita the “Consent: Don’t Just Grab the Pussy Cat”.

If you have a CBATI program related question, please use our contact form to get in touch with Claire.

PSA Evaluation Team

These great trainers work with Claire and me to review the CBATI-KA Written Essay,  and the Practical Skills Assessments that CBATI-KSA applicants submit to demonstrate their knowledge of BAT. Their evaluations are an essential part of the process in deciding whether the trainer’s knowledge of BAT in action meets the high standards of a CBATI.

jennie-murphyCBATI-KSA Jennie Murphy has been training dogs since 1990, both in a class situation and through private sessions. For the past 6 years, she has made the transition to totally positive training methods and for this she thanks her 8 year old German Shepherd, Lexi. The traditional compulsion based methods she had been using were making her dog more reactive and defensive. At the time, there were very few positive based training opportunities in her area so she began to search the internet for more humane methods to help in the rehabilitation of her dog. She began to use Leslie McDevitt’s Control Unleashed Program and saw positive changes. Through more on line studying, Jennie came across BAT and found it to be the missing link for her dog. In 2012 she signed up for the BAT Instructors Course in Westborough, Mass and in 2013, she became a certified Behavior Adjustment Trainer and started A Rock Solid Dog, her own training school,. She specializes in dogs that have reactivity issues, but also has a large clientele of dogs in need of learning every day manners.

In addition to her private practice, Jennie is also an instructor with the Newfoundland Athletic Dog Association and teaches occasional classes with the Newfoundland Kennel Club. She is a Canine Good Neighbor Evaluator, a Fun Scent Games Instructor, and a member of NADA. She also volunteers with the city shelter providing training advice and working with the dogs in hopes to make them more adoptable. Jennie was recently hired by Canine Game Theory, an on line game based dog academy to make videos for their website, and she appears in Emily Larlham’s (known as Kikopup on YouTube) Dog Reactivity DVD where Jennie’s BAT training abilities were highlighted by a clip of her training her dog, Lexi.

Jennie continues her education through learning opportunities such as Grisha Stewart’s Animal Building Blocks Academy, Karen Pryor Clicker Foundation Training course; Susan Garret’s Recallers, Puppy Peeks, Nosework Courses and several classes with the Fenzi Dog Sport Academy. Most importantly, she is a lover of dogs and looks forward to helping trainers and clients reach the goals they’ve set forth with their dogs.

You can check out A Rock Solid Dog at www.facebook.com/arocksoliddog to learn more and to contact Jennie directly for information on her private sessions and group classes.


CBATI-KSA Viviane Arzoumanian has been training people and their dogs professionally since 2005. She learned about BAT in 2013, took the instructor’s course in October of that year, and became a CBATI. Viviane’s commitment to using gentle, fair and force free methods made BAT a “no brainer” and she loves the structure and language that Grisha has brought to this aspect of behavior modification for reactive and fearful behavior in dogs. She considers herself fortunate to have been able to serve as a team leader for two BAT Instructor’s Courses held in the Northeast. Team leading at that early stage allowed Viviane to experience BAT in its transition from 1.0 to 2.0.

Viviane began her dog training studies with Pat Miller and continues her affiliation and advanced course education with Peaceable Paws. She also attends a variety of courses, seminars and online events to continue her education.

Living and working in NYC, Vivane identifies with the training task an urban setting can create. She loves the challenge and the elegance of incorporating BAT techniques in this crowded city where dogs are so often overwhelmed and presented a webinar at my Academy on Urban BAT Techniques. The pieces of BAT 2.0 and now BAT 3.0, that she can teach her clients have proven to be powerful even when executed in less than ideal circumstances. The nuanced underpinnings of BAT keep Viviane thinking and improving all the time.

Viviane’s canine volunteer activities over the years have included participation in a HSUS relinquishment prevention program, offering pro-bono training services, and fostering two stray momma dogs and raising, then placing their litters of puppies.

Viviane lives in Brooklyn with her husband of 32 years Greg, and their three dogs, all rescues: Toby an 10 year old Silky Terrier, Willow a 5 year old Heinz 57 mix (one of the momma dogs), and Willow’s daughter, Greta a 4 year old. Both of her grown daughters live in Brooklyn as well; Rachel is a dog a trainer and Elizabeth is in the hospitality industry. You can check out Viviane’s services at pumpkinpups.com to learn more and to contact her directly for information on private sessions and group classes.

Collaborative, Empowered Dog Training for Pros and Families – Online!